Effective Date: [05-28-2026]

Astorga Insurance Agency (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you obtain insurance services from us, including Commercial Insurance, Auto Insurance, and Home Insurance.

We comply with all applicable federal and state privacy laws, including the Gramm Leach Bliley Act (GLBA) and the California Consumer Privacy Act (CCPA), as amended by the CPRA.

To provide accurate insurance quotes, issue policies, and service your coverage, we may collect the following categories of information:

• Name
• Address
• Email address
• Phone number
• Date of birth
• Driver’s license number or other identification

• Policy numbers
• Claims history
• Vehicle information (VIN, registration, usage)
• Property details for home insurance
• Business information for commercial policies
• Coverage selections and underwriting data

• Payment information
• Credit based insurance scores (when permitted and required for underwriting)

(If applicable)

• IP address
• Browser type
• Cookies and usage analytics

We do not sell your personal information.

We use your information to:

• Provide insurance quotes and recommendations
• Process applications and underwrite policies
• Issue, service, and manage your insurance coverage
• Communicate with you regarding your policies
• Process payments and billing
• Assist with claims
• Comply with legal and regulatory requirements

We may share your information only as necessary to provide insurance services or comply with the law.

To obtain quotes, bind coverage, and service your Commercial, Auto, or Home insurance policies.

Including:

• Claims adjusters
• Payment processors
• Data storage providers
• Agency Marketing or communication

These parties are required to protect your information and use it only for authorized purposes.

We may disclose information when required by:

• Law enforcement
• Court orders
• State or federal regulators

If you are a California resident, you have specific rights under the CCPA/CPRA. These rights apply to personal information collected in the past 12 months.

We may collect:

• Identifiers (name, address, email, phone, driver’s license)
• Commercial information (policy details, claims history)
• Financial information (payment details)
• Internet activity (if using our website)
• Professional or business information (for commercial insurance)

California residents have the right to:

• Right to Know Request disclosure of the categories and specific pieces of personal information we have collected.
• Right to Delete Request deletion of personal information, subject to legal and regulatory retention requirements.
• Right to Correct Request correction of inaccurate personal information.
• Right to Opt Out of Sharing We do not sell or share your personal information for cross context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information We only use sensitive information (e.g., driver’s license, SSN) for underwriting, servicing, and legal compliance.
• Right to Non Discrimination We will not deny services, charge different prices, or provide a different level of service if you exercise your privacy rights.

You may submit a request by:

Phone: (805) 577 1999 Email: mario@astorgainsurance.com Address: Astorga Insurance Agency 1720 E Los Angeles Avenue, Suite E Simi Valley, CA 93065

We may need to verify your identity before processing your request.

We use administrative, technical, and physical safeguards to protect your data, including:

• Secure servers and encrypted systems
• Restricted access to personal information
• Employee training on privacy and security
• Regular system monitoring and updates

We retain your information only as long as necessary to:

• Provide insurance services
• Meet legal and regulatory obligations
• Maintain accurate business and financial records

(Include if applicable) Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You may disable cookies through your browser settings.

We do not knowingly collect information from children under 13. If such information is discovered, we will delete it promptly.

We may update this Privacy Policy periodically. Any changes will be posted with a revised “Effective Date.”

For questions about this Privacy Policy or our privacy practices, contact:

Astorga Insurance Agency 1720 E Los Angeles Avenue, Suite E Simi Valley, CA 93065 Phone: (805) 577 1999 Email: mario@astorgainsurance.com